Thursday, June 18, 2020 12:00 AM |
MLA Connect Coffee Hour: De-escalation TacticsGrab a cozy mug of your favorite beverage and join MLA for a discussion about communicating effectively to our patrons and de-escalating situations that may arise during reopening. How do you enforce a mask policy? How do you hold patrons to new standards for safety? Learn from psychotherapist Casey Coker about best practices for interactions post-COVID. SpeakerCasey J. Coker
ResourcesPlease note this recording is provided for information purposes only and is not legal advice. If you are in need of special accommodations to access this resource please contact us at [email protected].
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