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MLA Connect Coffee Hour: De-escalation Tactics
Thursday, June 18, 2020, 10:00 AM - 11:00 AM EDT
Category: MLA Connect Coffee Hour

MLA Connect Coffee Hour: De-escalation Tactics

Thursday, June 18, 2020
10:00 am

Grab a cozy mug of your favorite beverage and join MLA for a discussion about communicating effectively to our patrons and de-escalating situations that may arise during reopening. How do you enforce a mask policy? How do you hold patrons to new standards for safety? Learn from psychotherapist Casey Coker about best practices for interactions post-COVID.

Casey J. Coker graduated from Ferris State University with a Bachelor of Science degree in Psychology. From there, she attended Western Michigan University where she received a Master of Arts degree in Counselor Education and Counseling Psychology. Casey continued her graduate education and clinical training at Purdue University and completed a Master of Science Degree in Human Development and Family Studies.

Each week we provide a platform for you to ask questions, share ideas, and provide input to other library professionals struggling with the global health crisis, remote work, and how to prepare for the future.

This coffee hour is free to attend to anyone interested in joining the conversation! A maximum of 500 attendees can join the live event. Registered attendees will receive information and a link to access the meeting on the Zoom platform. A recording of the session will be available on the MLA website for those unable to attend the live event. Fill out this short form to register: https://us02web.zoom.us/meeting/register/tZIuduyvrTsrEtbAZqQEf-sJ0bKEiRlJIPB7

Register here - no login required!

 

 


Contact: MLA at [email protected] or (517) 394-2774



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