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MLA Connect Advocacy Hour: Creating a Crisis Communication Plan
Thursday, June 23, 2022, 11:00 AM - 12:00 PM EDT
Category: MLA Connect Advocacy Hour

MLA Connect Advocacy Hour: Creating a Crisis Communication Plan

Thursday,  June 23, 2022 
11:00 AM - 12:00 PM

Part of the work of advocating for your library is ensuring the library responds appropriately to a crisis.

Restrictions to access and barriers to the privacy of information constitute intellectual freedom issues that have the potential to turn into a crisis. A crisis is defined as an event that happens suddenly and unexpectedly that poses a significant threat to the operations and reputation of your library. Issues of intellectual freedom and censorship may spark reactions that may be easily diffused or addressed, or could escalate to include threats or collective action by community members.

Join MLA on Thursday, June 23 at 11:00 AM for an advocacy hour about creating a crisis communications plan so your library is prepared to respond to a book-banning or censorship crisis. A crisis communication plan provides a framework for how and what to communicate to intentionally address crises to minimize impact and is a critical part of crisis management.

The Intellectual Freedom Task Force has been developing resources to support libraries dealing with the controversy and misinformation surrounding book challenges. One of these resources is a sample crisis communication guide created specifically for libraries to respond to misinformation and inflammatory public challenges to your collections or policies.

Lisa Assenmacher Director of Brand Strategy for Piper & Gold Public Relations will join us to talk about what goes into a crisis communication plan and answer questions attendees might have about the Crisis Communication Guide provided in MLA's Intellectual Freedom Toolkit.

Advocacy Hour conversations are always free to attend! Register today to join us:

View Recording at
MLA Connect On Demand

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