00:34:54 Cathy Lancaster: The crunch of the leaves under my hiking boots! 00:34:59 Hannah Ball: The cool smell. 00:35:00 Christina LeVey-Rowland: Apple orchards, cider, and donuts is my favorite part of fall! 00:35:01 Kayla Dies: Apple Orchards! 00:35:05 BECKY BOLIN: Football! 00:35:07 Calvin Battles: Sleeping with the windows open 00:35:09 Kristin Shelley: the beautiful colors 00:35:10 cynthia simpson: crisp morning runs outside... :) 00:35:12 Katie Rothley: The changing colors in the tree leaves 00:35:13 courtneywhite: cider, apples, doughnuts! 00:35:14 Emily Blakowski: My birthday is within the first few days of fall! 00:35:25 Cindy Gillham: Beautiful colors! 00:35:26 Nicole Russell: fresh apple pies with fresh picked apples 00:35:35 Steve Bowers: bonfires 00:35:41 David Munson: Everything! 00:38:07 Cathy Lancaster: Morning! 00:38:28 Amy Keyzer: Return of our fall drink ware, and Witches Brew! 00:39:28 Katie Rothley: yes 00:39:31 Hannah Ball: YEs 00:39:33 Nicole Russell: yes 00:39:33 Mary Cook: yes 00:39:34 BECKY BOLIN: nno 00:39:35 Christina LeVey-Rowland: Yes 00:39:35 Cindy Gillham: Yes 00:39:35 Kristin Shelley: yes 00:39:36 benjamin acha: yes 00:39:39 cynthia simpson: no 00:39:40 Stephanie Masin: yes! great idea 00:39:41 Katie Rothley: No 00:41:53 Kevin King: Sorry I am late. 00:42:07 Dennis Kreps: I am a huge fan of what Tiffany and her team(s) do for our communities. 00:44:02 BECKY BOLIN: Is this like what MI Works offers? 00:44:55 Ann Neff-Rohs: What kind of training do your interns have? 00:45:49 BECKY BOLIN: no way! 00:45:52 Kristin Shelley: not me 00:45:54 Cindy Gillham: No! 00:46:21 Jennifer Dean: We all got the "Where do you see yourself in 5 years?" question wrong! 00:46:48 Amy Keyzer: Yes! 00:50:16 BECKY BOLIN: I don't have a mic but Oakland County MI Works comes to our library once a month and offers appointments with patrons for resume ideas, job searches, interview skills and much more. They help with local resources as well. 00:50:26 Amber Sheerin, MLA (she/her): Please feel free to ask any questions here 00:53:46 BECKY BOLIN: Thanks! 00:55:46 Hannah Ball: Do you provide resources for staff in aiding patrons, beyond the binder/directory? Or do staff primarily send patrons to you and your interns? 00:56:03 courtneywhite: being forced to think outside of the box now will be beneficial for future! 00:56:16 cynthia simpson: Was internet access an issue in your community and reaching your social work patrons? 00:56:47 Amy Keyzer: Many of our community users at Univ of Detroit Mercy would come in to use our computers, and we’re restricting access to students and employees. Many don’t have computers or Internet. 00:57:07 Amy Keyzer: During Covid, that is—restricting access. 00:57:15 MLA: Can libraries engage social work interns without a social worker? Which colleges/universities might they look at for engagement? 01:00:22 Kevin King: KPL has a social work intern from WMU. You need to make sure the intern has an advisor willing to work with them. 01:06:52 Katie Rothley: I'm curious about how library staff keep the boundaries from just sharing information as opposed to what social workers do and if there is ever any confusion over who is the librarian and who is the social worker? Because we often see patrons don't differentiate between the various levels of staff, from clerk to librarian. 01:06:53 Amy Keyzer: In Coffee Hour with Elissa Slotkin I believe she mentioned broadband infrastructure as a priority on federal level. 01:10:05 Katie Rothley: yes they do 01:10:12 Hannah Ball: Accurate. 01:10:18 Ann Neff-Rohs: I hear you saying you help patrons navigate social systems, and then you may not see them in the library again. Do you follow up with patrons after sharing information or only serve them when they come in? I was under the impression that social workers (not in libraries) often follow along, checking in, with cases as time allows. Is this outside your scope because you are in the library setting? 01:10:19 courtneywhite: so accurate! 01:10:35 Emily Blakowski: Yep, especially when they talk about meditation lol 01:10:38 Dennis Kreps: Librarian as bartender. 01:10:54 courtneywhite: great question ann! 01:10:54 MLA: @Dennis - yep 01:12:02 Dennis Kreps: We, as a library staff, have discussions about how to make such transitions as this 01:12:26 Katie Rothley: yeah, there have been some difficult reference interviews in which I had to navigate a person's request without offering advice or suggestions, but referring them to community resources without offending them or making them feel that I didn't want to help, but that I was helping within the scope of what I could do 01:13:20 cynthia simpson: Cam @Dennis expand on the conversations re: transitions? 01:13:37 Kevin King: Human Services adheres to HIPA. Libraries adhere to privacy laws. Very little difference between the two. 01:14:21 Dennis Kreps: We will sometimes have people return to the library for further questions or follow up, particularly if they develop a level of comfort with the process 01:15:30 Kevin King: Librarians help people find what they need. Peer navigators/Social workers help people find the resources they need to succeed. Do we always follow up when helping a patron? Sometimes it is not needed. 01:18:09 cynthia simpson: @Dennis-thank you! 01:20:34 Hannah Ball: What does a social worker or similar agency wish that libraries would know? 01:20:48 courtneywhite: ooh hannah great question! 01:22:45 Betsy Hull: Librarians may provide a list of resources to a person but social workers stay with the person to work those resources? 01:22:53 Judy Fales: Are you going to apply to re-new the grant? or does the social service office see this as a need to finance through their budget? (although, there is never enough budget money...…) 01:22:55 Jennifer Dean: Intent vs impact - always thinking about this 01:23:04 Hannah Ball: Follow-up with me if you get more! ballh@myjdl.com 01:24:51 Kevin King: Peer navigators/social workers in the library are an amazing resource! Better than a book, website, or flier. 01:25:01 Stephanie Masin: as another library within Berrien County, is there a way we could access the resource directory your interns have set up to direct people to the right organizations (since we don't have a social worker in our library) 01:26:18 Kevin King: If libraries consider helping people succeed in the community, they will craft a budget for peer navigators and/or social workers. THIS IS THE FUTURE OF PUBLIC LIBRARIES. 01:27:27 Dennis Kreps: We are definitely in support of the work! 01:27:55 cynthia simpson: How did you figure out your physical hours on site to maximize access? You mentioned a bus running at certain times... 01:28:16 Stephanie Masin: Sure! Or I can absolutely reach out to Tiffany myself 01:28:22 Stephanie Masin: St. Joe :) 01:29:36 Jennifer Dean: Leaving for another meeting - GREAT session! Thank you Tiffany and MLA! 01:30:06 Amy Keyzer: Same meeting…thank you so much, Tiffany! 01:30:15 courtneywhite: totally agree kevin! 01:30:41 Judy Fales: This is great--had never heard of it! Wow! Go Tiffany! 01:30:48 Kristin Shelley: Thank you! 01:30:56 Sarah Skinner: Tiffany is a great social worker! 01:31:01 cynthia simpson: Thank you very much! Very informative! 01:31:52 Kevin King: If anyone needs info about peer navigators, please email me kevink@kpl.gov. 01:32:02 Dennis Kreps: I agree wholeheartedly. I am grateful to be a partner in this service. 01:33:00 Stephanie Masin: Totally agree! Great idea. I have to admit I was super envious of libraries who benefit from the addition of Tiffany's help! 01:33:34 courtneywhite: YESSS 01:33:46 Christina LeVey-Rowland: Thank you so much, Tiffany! 01:34:02 Lisa Buttigieg, MLA: Thank you so much for your expertise Tiffany!! 01:34:12 Cindy Gillham: Thank you! 01:34:31 MLA: Great session! Thank you Tiffany! 01:34:37 Steve Bowers: Thank you, Tiffany! 01:34:42 Tiffany Russell: tiffany.russell@nileslibrary.net 01:34:43 Rebecca Tull: Thank you, Tiffany, and MLA! 01:34:48 Tiffany Russell: Thank you everyone! 01:34:59 BECKY BOLIN: Thanks everyone! Stay safe:) 01:35:01 Mary Cook: Thank you! Great information! 01:35:04 MLA: September 30 01:35:06 David Munson: Thank you so much, Tiffany! 01:35:12 Stephanie Masin: Thank you Tiffany and MLA! 01:35:15 Mary Beall: Thank you, Tiffany and MLA! 01:35:20 Ann Neff-Rohs: Thanks! 01:35:25 Katie Rothley: Thank you! 01:35:31 Kevin King: Thanks Tiffany. 01:35:33 Hannah Ball: Thank you!! 01:35:34 Katharyn Jones: Thank you! This was incredibly helpful. 01:35:36 Emily Blakowski: Thank you Tiffany! 01:35:36 courtneywhite: thanks! 01:35:38 David Munson: My first event with MLA! Thanks 01:35:46 Dennis Kreps: Thanks so much, Tiffany!