FAQ

Questions

Answers

General

How do I become involved in MLA activities as a volunteer?

The annual Call for Volunteers is sent to members in March via email, e-newsletter and the website and typically remains open through mid-April. Simply complete the online form and MLA will contact you in May regarding your assignment. Volunteers must be current MLA individual members. For more information, please visit the Volunteers section of the homepage.

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New Website Design

How do I login?

Because there are only a few activities that require login on the website, we have eliminated the general login screen and placed credential portals on the actual pages that require login. These are primarily under the Membership section and include "Join or Renew", "Pay Invoice Online", "Member Directory", "Update Personal Profile" and "Update Organizational Profile". Of course you'll also need to login when you register for an event to ensure you receive member discounts.

You will only be required to login once during a website session. To logout of a session, simply click the "logout" button in the left rail navigation column. This button will only appear if you are logged in and is present only on pages that require login, as outlined above.

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Where do I register for events?

You have multiple opportunities to register for events throughout the new site design:

  • By clicking the "Register" call out button on the homepage next to the slide show
  • Select "Registration" from the Professional Development and Networking drop down menu
  • Clicking the registration link inside each individual event listing of the Events Calendar
  • You can also always contact MLA for personal assistance

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Where do I find information on upcoming events?

We thrilled to offer members a new event calendar to manage the details of upcoming workshops and conferences. New features include links for sharing information about the event via your social networks, the option to export the event to Outlook and Google maps to assist you in locating the venue.

The calendar view can also be customized by event summary, by month or by week and can be filtered by the type of event.

You'll find highlights of the current month's events right on the homepage, complete with a link to the full calendar. There is also an "Events" link at the top left of the homepage.

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How do I find the most recent advocacy news?

From the "Advocacy" drop down menu, select "Key Issues" to read the most recent 12 months worth of Advocacy Update articles from executive director Gail Madziar.

The current article can also be found in the "Recent News" section highlighted on the homepage and past articles are also accessible from the "News" link at the top left of the homepage.

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Help! I can't find what I'm looking for!

As with any new tool, we are still tweaking and adjusting things on the new site. We have more content ready to upload and are still evaluating the need for certain information from the old site. So you can expect to see regular changes for a while.

If you can't find what you are looking for, contact us with the details and we'll help you find it. If it's not on the site currently, we may be able to add it. If not, we can send you whatever you need.

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Events

I have special dietary needs. How do I reflect this on my event registration?

We are happy to accommodate special dietary restrictions. When completing your online registration, please fill out the "special needs" field in the "recipient information" area. Be as specific as possible. Advanced notice of three days is appreciated so we can work with our onsite food vendor to fulfill your request.

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Where can I find handouts that will be or were available at an event?

All available handouts and presentations from speakers can be found under the "Professional Development and Networking" drop down menu. Workshop materials will be linked to their respective pages; conference materials will be linked to the "Programs" page of the respective conference. For example, to access handouts from Spring Institute, click on the "Professional Development and Networking" tab at the top of the hompage, then click on  "Spring Institute"; select "Programs" from the Spring Institute sub-navigation menu. The handouts will be found in a documents module on that page.

You will find the documents module located on the left side of the screen, below the navigation box. It will feature the first five documents; if more exist, they can be accessed by clicking the “view all” link at the bottom of the module.

Please check back after the workshop or conference as many presenters share their files following the event.

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What is the cancellation policy on MLA event registration?

For MLA one-day workshops, cancellations must be received in writing, via email or fax, no later than five (5) days prior to the program in order to qualify for a refund. Within five (5) days of the event, no refund will be issued. No-shows will be invoiced for the full amount of their registration type.

For MLA conferences (Annual Conference, Academic Libraries, Spring Institute), cancellations must be received in writing, via email or fax, no later than ten (10) days prior to the program in order to qualify for a refund. Within ten (10) days of the event, no refund will be issued. No-shows will be invoiced for the full amount of their registration type.

A $25 processing fee will be applied to all refunds.

 

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Membership

How much does it cost to be a MLA member?

The MLA membership structure is divided into two different types:  Organizational membership for libraries of all types and sizes, and Individual membership for librarians, library professionals, trustees, retirees and students.

Organizational membership dues are based on the library's operational expense budget. The membership year runs from July 1 through June 30.

Individual membership dues are dependent upon several factors and vary accordingly. If an individual is affiliated with a library that is also an organizational member of MLA, his or her dues are 50% less than if they were not. Retirees and students pay a flat rate. Individual membership is valid for 12 months from the date of join or renew.

For a complete breakdown of membership types and dues, please visit the Membership Benefits and Values page or contact MLA for personal assistance.

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How do I join or renew my membership online?

You have multiple opportunities to join MLA or renew your membership throughout the new site design:

  • By clicking the "Join/Renew" call out button on the homepage next to the slide show
  • Select "Join or Renew" from the Membership drop down menu
  • You can also always contact MLA for personal assistance

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I'm not receiving my (MLA Update, Professional Development Update, Advocacy Update) email newsletter.

The problem is most likely an incorrect email address in our database. Members can update their contact information by clicking on the Membership navigation menu on the homepage, selecting "Update Personal Profile" and logging in with their individual membership username and password. Or, for personal assistance, contact MLA at MLA@milibraries.org or 517-394-2774 ext. 227.

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I don't know my login information

Click on the "Forgot your logon information? Click here" link and MLA staff will personally email you your credentials during regular business hours. If you submit a request outside those hours, your inquiry will be returned the next business day. You are also welcome to contact MLA during regular business hours to obtain your credentials by phone (517-394-2774) or email (MLA@milibraries.org).

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I do not wish to receive MLA information via email. Can I get the publications in print?

At this time, the majority of member communications are delivered electronically. This includes MLA Update, Professional Development Update and Advocacy Update newsletters as well as News You Can Use bulletins, Know Before You Go event updates and membership renewal reminders. Renewal invoices are mailed 60 days prior to membership expiration and 30 days past expiration.

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Can't find what you are looking for?