Hard Conversations: Hiring, Firing and Conflict Management Workshop

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Hard-Conversations-web-slideshow
Wednesday, April 25, 2018
08:30 AM - 03:30 PM
Washtenaw Community College - Morris Lawrence Building, Room ML 150
4800 E Huron River Dr
Ann Arbor, MI 48105


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What’s the best approach to the worst conversations? There is no painless way to handle performance issues and conflict management, but there are ways to help minimize the negative impact on staff and avoid lawsuits.

What’s the best approach to the worst conversations? There is no painless way to handle performance issues and conflict management, but there are ways to help minimize the negative impact on staff and avoid lawsuits. Hear from an employment law attorney and a library HR expert on some of the most successful ways to deal with discord. You’ll also take home a packet of useful resources including step-by-step instructions for some of the toughest HR challenges.

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8:30 - 9:00 a.m.
Registration & Continental Breakfast

9:00 - 11:30 a.m.
Have you ever thought about saying something to an employee then decided, “It’s not worth it”? Why did you decide that? Did you think that saying something would create backlash and drama far worse than the initial transgression? No one likes being mean to someone, especially to an employee. But if you don’t say anything, does it ever get better on its own? No. It usually gets worse. And then you have a more difficult situation to address. In this workshop we will learn a simple and easy process for having difficult conversations with employees, from coaching to discipline and termination. We will also learn some management best practices that help prevent problems and problem employees in the first place. We will also learn about some of the “red flags” for legal liability in the everyday workplace and what to do when you see them. Bring your difficult employees situations and we’ll work out an action plan.
Jacqui Schulte, Attorney, PLC, Jacqulyn G. Schulte, PLC

11:30 a.m. - 12:30 p.m.
Lunch

12:30 - 2:30 p.m.
This session will cover disciplinary action conversations up to and including termination, documentation techniques, as well as unions and contracts and how they influence your conversations.
Karin Tuthill, Senior Human Resource Specialist, Ann Arbor District Library

2:30 - 3:30 p.m.
Table Talks

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Training Rates                                  Member                 Non-Member             

Early Bird       4/16/18                       $95                        $190

Regular           4/23/18                       $110                      $210

Onsite*                                              $135                      $270

 *subject to space limitations

Continental Breakfast and Lunch included with registration.

Cancellation Policy: Cancellations must be received in writing by email no later than five (5) business days prior to the program in order to qualify for a refund. A $25.00 processing fee will be applied to refunds for workshops. Within five (5) business days of the event, no refund will be issued. No-shows will be invoiced.

Questions can be directed to MLA@milibraries.org or 517-394-2774 x227.

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